Privacy policy – Delvau

Privacy policy

Privacy Policy
Mr. Parfait Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Oregam.com (the "Site").
PERSONAL INFORMATION COLLECTED

When you visit the Site, we automatically collect certain information about your device, including information about your browser, IP address, time zone and some of the cookies placed on your device. When you browse the Site, we also collect information about the web pages or products you view, the web pages or search terms that brought you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information".

We collect device information using the following technologies:

COOKIES

This is a list of the cookies we use. We list them here so you can decide whether or not to allow them.

_session_id, unique identifier for the session, allows Shopify to store information about your session (referring address, landing page, etc.).

_shopify_visit, no data is stored, remains for 30 minutes from the last visit. Used by the site provider's internal statistics tracking system to record the number of visits.

_shopify_uniq, no data storage, expires at midnight (depending on the visitor's location) the following day. Calculates the number of visits by a customer to a shop.

shopping cart, unique identifier, lasts 2 weeks, stores your shopping cart information.

secure_session_id, unique identifier for a session.

storefront_digest, a unique, undefined identifier, if the storefront has a password, used to find out if the current visitor has access.
- Log files" track activity on the site and collect data such as your IP address, the type of browser you use, your Internet service provider, referring and exit pages, and your date and time data (date and time).
- Web beacons", "beacons" and "pixels" are electronic files that record information about your navigation on the site.



When you make or attempt to make a purchase through the Site, we also collect certain information about you, including your name, billing and shipping address, payment information (including credit card numbers , email address and telephone number. This information collected


automatically

When we use the term "personal information" in this Privacy Policy, we mean both entity information and order information.


In general, we use the order information we collect to process orders placed through the Site (including processing your payment information, to arrange for shipment of your order, and to provide you with invoices and/or order confirmations). In addition, we use this order information to
communicate with you
to assess potential fraud or risk; and
if consistent with the preferences you have communicated to us, to provide you with information or advertising about our products or services.


We use the device information (specifically your IP address) that we collect to assess potential fraud or risk and, more generally, to improve and optimise our website (for example, by generating analytics about how our customers browse and interact with the website and evaluating the success of our advertising and marketing campaigns).



DO NOT CHANGE
Please note that we do not change our site's data collection and use practices when we detect a "Do Not Track" sign in your browser.


YOUR RIGHTS
If you are located in Europe, you have the right to access the personal information we hold about you and to request that it be corrected, updated or deleted. If you wish to exercise this right, please contact us using the details below.
If you are resident in Europe, please also note that we process your information in order to fulfil our contractual obligations to you (for example, if you place an order on the Site) or to pursue our legitimate business interests set out above. Please also note that your information will be transferred outside Europe, including to Canada and the United States.


DATA STORAGE
When you place an order through the Site, we will retain your order information in our records unless and until you ask us to delete it.

We value your privacy and the information you agree to share as part of our SMS marketing service. We use this information to send you text messages (for your order, including shopping basket abandonment reminders), text marketing offers and transactional messages, including requests for feedback from us.

Our website uses cookies to keep track of the items you place in your basket, including when you cancel your order. This information is used to determine when you should receive shopping basket reminder SMS messages.



The Site is not intended for persons under 16.

CHANGES
We may change this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
CONTACT
For more information about our privacy practices, if you have questions, or if you would like to file a complaint, please contact us at Support@delvau.com.

Customer Service

We offer professional customer service Monday through Friday from 8:00 am to 6:00 pm.

Secure payment

We use Paypal and Stripe, two 100% secure payment methods.

Home delivery

You can receive your order within 5 to 8 business days.

Money back guarantee

We offer a money back guarantee on all our products.